Terms and Conditions

Last Updated: August 2026

Welcome to DrBook. By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions.

Acceptance of Terms

By creating an account, accessing, or using DrBook, you agree to these Terms and Conditions and our Privacy Policy.

Services Provided

DrBook provides an online platform that allows users to:

• Book doctor appointments.
• Schedule clinic visits.
• Request ambulance services.
• Reserve nearby hotel accommodations.
• Discover service providers based on location.

DrBook acts as a booking facilitator and does not directly provide medical treatment, ambulance operations, or hotel services unless specifically stated.

User Responsibilities

Users agree to:

• Provide accurate information.
• Maintain the confidentiality of their account credentials.
• Use the platform lawfully.
• Respect healthcare providers, service providers, and other users.

Appointment and Booking Policy

• Availability is subject to confirmation by the service provider.
• Providers may reschedule or cancel bookings when necessary.
• Users should arrive on time for appointments.
• Missed appointments may be subject to provider-specific policies.

Payments

Where applicable:

• Fees displayed on the platform must be paid according to the booking terms.
• Refund eligibility depends on the cancellation policy of the respective provider.
• DrBook may charge service fees where applicable.

Medical Disclaimer

DrBook does not provide medical advice, diagnosis, or treatment.

Information available on the platform is for informational and booking purposes only. Users should consult qualified healthcare professionals for medical concerns.

In emergencies, contact local emergency services immediately.

Limitation of Liability

DrBook is not responsible for:

• Medical outcomes or treatment decisions.
• Service quality provided by third-party doctors, clinics, ambulance operators, or hotels.
• Delays, cancellations, or interruptions beyond our control.
• User-generated content or inaccurate provider information.

Account Suspension

We reserve the right to suspend or terminate accounts that:

• Violate these Terms.
• Engage in fraudulent activities.
• Abuse the platform or other users.

Intellectual Property

All content, trademarks, logos, designs, and software associated with DrBook remain the property of DrBook or its licensors and may not be copied without permission.

Modifications

We may modify these Terms and Conditions at any time. Continued use of the platform after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted according to the laws applicable in the jurisdiction where DrBook operates.

Contact Information

For questions regarding these Terms and Conditions, please contact DrBook through our official support channels.